Privacy policy
1. Introduction
ShoreWash ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, store and protect your information when you visit our website or use our services.
2. Information we collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Property address (for quotes and services)
- Any details you provide through contact forms, messages or enquiries
We may also collect non-personal information such as website usage data (pages visited, time on site), IP address and browser type.
3. How we collect information
We collect information when you fill out a contact or quote form on our website, call, text or email us, interact with us through social media, or use or enquire about our services.
4. How we use your information
We use your information to provide quotes and services, communicate with you about jobs, bookings or enquiries, improve our services and website, and send updates or follow-ups where appropriate. We do not sell or rent your personal information to third parties.
5. Sharing your information
We may share your information with team members or contractors involved in completing your job, and with service providers such as invoicing, CRM, form-handling or website tools. All third parties are required to keep your information secure and use it only for the intended purpose.
6. Storage and security
We take reasonable steps to protect your personal information from loss, unauthorised access, misuse or disclosure. Your data is stored securely using trusted platforms and systems.
7. Access and correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. To do so, contact us using the details below.
8. Cookies and website tracking
Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can disable cookies through your browser settings if you prefer.
9. Retention of information
We keep your information only for as long as necessary to provide services and meet legal or business obligations.
10. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.
11. Contact us
If you have any questions about this policy or your personal information, contact us:
ShoreWash Limited
Email: christian@shorewash.co.nz
Phone: 029 0222 2404